For the duration of however long we need hand sanitiser, we want it make it really easy for you to access good quality, well priced product.
To do that simply and diplomatically, we have to set a limit of 500ml per customer.
This is because Australia Post has a rule; no more than 500ml of flammable products can be sent per parcel. It's a bit of a moving rule, until a few weeks ago that limit was 300ml. We hope that in a few weeks time it might be closer to 1500ml, who knows.
We could use other carriers like Star Track to send you sanitiser, but the postage location surcharge makes it extremely tough to be fair to everyone. The cost to send to some parts of the Northern Territory and Tasmania, is close to $70.
This is not highway robbery, this is how much extra it costs the company to handle and check dangerous goods through all parts of the process.
If there is some reason you need a lot at once (ie you're not a household), we're happy to help - just email firstname.lastname@example.org and we will help you on a case by case basis.
Thank you all for your understanding.